Adding a new user

What do you want to find out?


You can use your MileageWise account with multiple users. This is useful if you have more people using MileageWise at your company or if you would like to share your account with your colleagues or accountant. You can only invite a new user if you are the Administrator or Manager of the account, the one who created the account.

Click on Profile and other information at the top right:

Within this menu, click on the Profile button.

Under User management, you can add a new user to your account.

Right-click anywhere under the Users area and select the option Add.

Or select Add from the bottom right menu.

Enter the name and email address of the user you want to invite.

Then select the role of the new user. The Manager has the same authority as the Administrator – they can add, delete, and pair up vehicles with users. They can’t delete themselves and the Administrator. As a Normal or Accountant user, they can use MileageWise from a desktop browser and with the mobile app. If you want the user to access the account only through the mileage tracker app, select the Mobile app only role.

After selecting the role, click Save.

An invitation is sent to the user. As long as the new users do not activate their account by entering their password, you will see the status “Invited” as their status.

After the invitee confirms the registration with a password, the status changes to Active.

If the invitees receive the following error message, as an Administrator, you can invite them again.

You can resend the registration email to the user by using the Resend invitation option in the bottom right menu. This option is only available if the user is still in the “Invited” status.

IMPORTANT! After inviting the user, you need to set which vehicle(s) they will have access to. You can do this in the Vehicles menu. CLICK HERE for more information!

Previous About the User management feature
Next Managing users

Similar Help articles