Fixed trip import

What do you want to find out?


Similar to importing clients, you can import your fixed trips from a Microsoft Excel (.xlsx) or a semicolon-separated (.csv) file. The maximum size of the document that can be imported is 1 MB.

General information about importing fixed trips

  • The file you would like to upload can contain your trips from each month, but only trips for the selected year and month will be uploaded. You can use this same document to upload your trips separately for each month.
  • Only one import can run at a time, if you upload several import files, you have to wait for each file to be uploaded separately. Do not edit the given period during the import!
  • You can upload up to 500 fixed trips / month / file. You can upload as many files as you want.
  • IMPORTANT! Daily departure / arrival point does not have to be on the list since the software can identify the clients and the import can be done. The imported trips will be inserted between your daily departure and arrival points. The specific daily trips will continue to include previously set Recurring daily trips, trips tracked with the mileage tracker app, and previously recorded fixed trips.
  • The program does not duplicate during import! So, if that client is already listed on that day, they will not duplicate.
  • The software does not change the order of the imported trips, if there’s previously fixed trips on a specific day, the imported trips will be added after the already recorded ones. The order of the trips can be changed as needed after importing.
  • Days-off and holidays are not taken into account during the import. They will appear as a fixed trip even if the trip was recorded on a public holiday.
  • For previously recorded refuelings / chargings, insert the imported trips after the refuelings / chargings. As this order may differ from the actual route, we recommend that you record the refuelings / chargings after importing.
  • Refuelings / chargings may be included in an import file based on GPS tracking. If this is recognized, we will indicate it in a comment in List view. These trips will not be imported, refuelings / chargings must be entered manually.
  • Clients visited in the import file are compared with existing clients. We can identify the client if the name and address details are the same or the coordinates are close enough to an existing client (within 0,1 mile). If the client is not in the database, we add it as a new client. If new clients with the same name but different addresses are listed, we create new clients by numbering them differently.
  • In the case of a client identified in the client database, we will match it with the trip purpose already included in the database, regardless of what is listed in the import file.
  • If you use your MileageWise account with multiple users, all users except “mobile app” users can import fixed trips. Notification of successful import will be received by the Administrator.

Importing fixed trips

To import your fixed trips, go to the Finalization of trips menu, and open the Useful tools menu and select Import fixed trips.

In the Import fixed trips interface, first, select the data source type.

Now select Universal import by clicking on the symbol.

Related help articles regarding other data sources and formats: Volvo On Call application

Here you can also download our sample file to try out the import, as well as use it as a template to edit your own import file.

Click on the right side of the interface to select the file to import! The file containing the trips can be in CSV or XLSX format!

After selecting the file, the system checks if its format is correct. If so, click Upload file.

Then, the columns in the table must be associated with the fields that can be imported. If you create your import table based on the sample file, you have no task because the system will recognize every column. If you upload a table with different column names, you can match the appropriate ones with the list. Among the fields, the day of the visit (year, month, day) and the name of the client are mandatory, and we recommend entering the address data as accurately as possible so that the system can identify the client. If one of the fields is not included in your import file (eg latitude, longitude, purpose of the trip), uncheck the box in front of the field to indicate that you will not upload that information. When you have finished setting up, click on Start import.


If there is no trip in the import file for the selected period, you will receive the following error message. Go back to selecting the vehicle and period menu and change the period!

If the period is OK, the import will start. The time required depends on several factors.

Clicking on the View current status button a list of fixed trips will be displayed, and in the upper fields, we will indicate where the process is: how many trips have been imported successfully, how many are in progress, and how many trips could not be imported.

In the Finalization of trips menu, the successfully created trips can already be seen!

If you have already recorded a refueling / charging on the given day, then the imported trips will be inserted after the refueling / charging:

Similarly, we insert imported trips under previously recorded fixed trips:

You can view the list of fixed trips created during the import. In the drop-down menu in the upper right corner, select the List of the imported Fixed trips.

You can resize the window that opens, scroll through the uploaded fixed trips, and search for specific trips in the list.

You can edit the days for which you have imported fixed trips. Open the day in Calendar or List view. Imported trips are marked with the icon. Use the delete icon at the end of the line to delete individual trips, change the purpose of the trip, change the order of the trips within a day, and add new fixed trips.

You also have the option to delete all imported fixed trips. In the Fixed trips / Mobile app, select Delete all imported trips from the top-right menu.

Next Importing fixed trips from the Volvo On Call app

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