Error Codes

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Error CodesDetailsSolution
AISORCV1An error occurred while loading the Web DashboardNotify our Customer Service at team@mileagewise.com! Enter your user email address, license plate number, describe how the error occurred, and take a screenshot!
CADNF01An unexpected application error occurred
CAEM01
CAEM02
DESTEDIT01An unexpected error occurred while loading monthly tripsLog out of the app, then log in again!
DESTEDIT02An unexpected error occurred while editing the daily trip
DESTEDIT03
DESTEDIT04
DESTEDIT05An unexpected error occurred while recording the trip
DESTEDIT06An unexpected error occurred during the operation
DESTEDIT07
DESTEDIT08You are currently trying to record a trip with the mobile app for a day that is also being curently edited on the Web Dashboard.Sign out of the app and sign in again later!
DESTEDIT09An unexpected error occurred while editing the daily tripLog out of the app, then log in again!
DESTEDIT10
DESTEDIT11
DESTEDIT12An unexpected error occurred in saving the trip purpose while recording the trip
DESTEDIT13An error occurred while importing the fixed tripsNotify our Customer Service at team@mileagewise.com! Enter your user email address, license plate number, describe how the error occurred, and take a screenshot!
DESTEDIT14An unexpected error occurred while saving / modifying the tripLog out of the app, then log in again!
DESTSUM01An error occurred while loading tripsNotify our Customer Service at team@mileagewise.com! Enter your user email address, license plate number, describe how the error occurred, and take a screenshot!
FAUTH01An error occurred after logging in
FSCONFIG1-XXXAn error occurred while loading the Set-Up Wizard
FSFINISHED1-XXXAn error occurred while completing the Set-Up Wizard
FSNSTEP1-XXXAn error occurred while loading the next step of the Set-Up Wizard
FSSTATE1An error occurred while loading the Web Dashboard
FSSTATE2
GGCOORD01There was a problem with the address lookup service.Please be patient while the bug is being fixed and try again later!
HTMLPE01An unexpected error occurred during the operationNotify our Customer Service at team@mileagewise.com! Enter your user email address, license plate number, describe how the error occurred, and take a screenshot!
INVARG01
INVARG02
INVCOND01An unexpected error occurred in the data for the selected vehicle
MADE01An unexpected error occurred while recording your trip on your phone
MADE02
MADE03
MIVAE01The date of the end-of-month odometer reading being recorded is incorrect
MIVAE02
MIVAE03The date of the end-of-month odometer reading being recorded is incorrect, there is already an end-of-month odometer reading recorded for this month
MIVAE04An unexpected error occurred while recording the end-of-month odometer reading on your phone
NFE01An error occurred during the operation
NFS1We were unable to reach the server. You might not have internet connection.Check your internet connection! If the error persists, then notify our Customer Service at team@mileagewise.com! Enter your user email address, license plate number, describe how the error occurred, and take a screenshot!
PIUE01An unexpected error occurred while processing your partner importNotify our Customer Service at team@mileagewise.com! Enter your user email address, license plate number, describe how the error occurred, and take a screenshot!
PUSH01An unexpected application error occurred
PUSH02
RCE01Failed to connect to recaptcha.Try it in a private browser, because an extension might be preventing you from signing in!
REDCON01An unexpected application error occurredNotify our Customer Service at team@mileagewise.com! Enter your user email address, license plate number, describe how the error occurred, and take a screenshot!
REDUN01
TREDNE01No default trip purpose set.Set a default trip purpose in the Trip Purposes menu point.
USGE03An unexpected application error occurredNotify our Customer Service at team@mileagewise.com! Enter your user email address, license plate number, describe how the error occurred, and take a screenshot!
USMCI02The vehicle required to perform the operation is not availableLog out of the app, then log in again!
USMPI05No period selected
USMVI04The vehicle required to perform the operation is not available
USNCC06
USPFIX01An unexpected error occurred during the operationNotify our Customer Service at team@mileagewise.com! Enter your user email address, license plate number, describe how the error occurred, and take a screenshot!
VABCE01An unexpected error occurred during the operation or loading of the application
VEBN01An unexpected error occurred while editing the vehicle
VEMISAC01

 

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