| Error Code | Details | Solution |
| AISORCV1 | An error occurred while loading the Web Dashboard. | Log out of the application, then log in again! If this does not solve the error, notify our Customer Service at [email protected]! Enter your user email address, and license plate number, describe how the error occurred, and take a screenshot! |
| CADNF01 | An unexpected application error occurred. |
| CAEM01 |
| CAEM02 |
| DESTEDIT01 | An unexpected error occurred while loading monthly trips. | Log out of the application, then log in again! |
| DESTEDIT02 | An unexpected error occurred while editing daily trips. |
| DESTEDIT03 |
| DESTEDIT04 |
| DESTEDIT05 | An unexpected error occurred while recording the trip. |
| DESTEDIT06 | An unexpected error occurred during the operation. |
| DESTEDIT07 |
| DESTEDIT08 | You are currently trying to record a trip with the mobile app for a day that is also simultaneously being edited on the Web Dashboard. | Log out of the application and log in again later! |
| DESTEDIT09 | An unexpected error occurred while editing daily trips. | Log out of the application, then log in again! |
| DESTEDIT10 |
| DESTEDIT11 |
| DESTEDIT12 | An unexpected error occurred in saving the trip purpose while recording the trip. |
| DESTEDIT13 | An error occurred while importing the fixed trips. | Log out of the application, then log in again! If this does not solve the error, notify our Customer Service at [email protected]! Enter your user email address, and license plate number, describe how the error occurred, and take a screenshot! |
| DESTEDIT14 | An unexpected error occurred while saving / modifying the trip. | Log out of the application, then log in again! |
| DESTSUM01 | An error occurred while loading trips. | Log out of the application, then log in again! If this does not solve the error, notify our Customer Service at [email protected]! Enter your user email address, and license plate number, describe how the error occurred, and take a screenshot! |
| FAUTH01 | An error occurred after logging in. |
| FSCONFIG1-XXX | An error occurred while loading the Set-Up Wizard. |
| FSFINISHED1-XXX | An error occurred while completing the Set-Up Wizard. |
| FSNSTEP1-XXX | An error occurred while loading the next step of the Set-Up Wizard. |
| FSSTATE1 | An error occurred while loading the Web Dashboard. |
| FSSTATE2 |
| GGCOORD01 | There was a problem with the address lookup service. | Please be patient while the bug is being fixed and try again later! |
| HTMLPE01 | An unexpected error occurred during the operation. | Log out of the application, then log in again! If this does not solve the error, notify our Customer Service at [email protected]! Enter your user email address, and license plate number, describe how the error occurred, and take a screenshot! |
| INVARG01 |
| INVARG02 |
| INVCOND01 | An unexpected error occurred within the selected vehicle’s data. |
| MIVAE01 | The date of the end-of-month odometer reading being recorded is incorrect. |
| MIVAE02 |
| MIVAE03 | The date of the end-of-month odometer reading being recorded is incorrect, there is already an end-of-month odometer reading recorded for this month. |
| MIVAE04 | An unexpected error occurred while recording the end-of-month odometer reading on your phone. |
| NFE01 | An error occurred during the operation. |
| NFS1 | We were unable to reach the server. You might not have an internet connection. | Check your internet connection! If the error persists, then notify our Customer Service at [email protected]! Enter your user email address, and license plate number, describe how the error occurred, and take a screenshot! |
| PIUE01 | An unexpected error occurred while processing your clients / locations import. | Log out of the application, then log in again! If this does not solve the error, notify our Customer Service at [email protected]! Enter your user email address, and license plate number, describe how the error occurred, and take a screenshot! |
| PUSH01 | An unexpected application error occurred |
| PUSH02 |
| RCE01 | Failed to connect to ReCaptcha. | Try it in a private browser, because an extension might be preventing you from logging in! |
| REDCON01 | An unexpected application error occurred. | Log out of the application, then log in again! If this does not solve the error, notify our Customer Service at [email protected]! Enter your user email address, and license plate number, describe how the error occurred, and take a screenshot! |
| REDUN01 |
| TREDNE01 | No default trip purpose set. | Set a default trip purpose in the Trip Purposes menu point. |
| USGE03 | An unexpected application error occurred. | Log out of the application, then log in again! If this does not solve the error, notify our Customer Service at [email protected]! Enter your user email address, and license plate number, describe how the error occurred, and take a screenshot! |
| USMCI02 | The vehicle required to perform the operation is not available. | Log out of the application, then log in again! |
| USMPI05 | No period was selected. |
| USMVI04 | The vehicle required to perform the operation is not available. |
| USNCC06 |
| USPFIX01 | An unexpected error occurred during the operation. | Log out of the application, then log in again! If this does not solve the error, notify our Customer Service at [email protected]! Enter your user email address, and license plate number, describe how the error occurred, and take a screenshot! |
| VABCE01 | An unexpected error occurred during the operation or loading of the application. |
| VEBN01 | An unexpected error occurred while editing the vehicle data. |
| VEMISAC01 |
